The Downtown Ambassador Program

A program of Downtown Detroit Business Improvement Zone (BIZ), Ambassadors are easily recognized by their distinctive yellow jackets and are trained to offer hospitality assistance to residents and visitors. Ask them for help or tips on how to make the most of your experience throughout Downtown Detroit and the Downtown Detroit Parks.

About Downtown Ambassadors

Ambassadors are proactive and friendly individuals that clean and serve as information resources for Downtown businesses, residents, and visitors. Stationed throughout Downtown Detroit, the Ambassadors have been trained to provide assistance with directions, restaurant recommendations, and tourist attractions. Additionally, Ambassadors are linked to a communications network shared by the Detroit Police Department and private security officers to help encourage and maintain a safe Downtown. Their positive presence and connectivity contribute to an enjoyable Detroit experience.

Downtown Ambassadors Impact

Downtown Detroit BIZ Ambassadors are the heartbeat of the BIZ and are essential to the overall mission of the BIZ. Established in 2006, the BIZ Ambassador program transformed the appearance and experience in Downtown Detroit. The Ambassadors bring a friendly personality, expert knowledge of the city, and passion to keep their city clean and inviting to the streets of Downtown, every day, even throughout the pandemic. Their presence brings a service like no other in Detroit.

The Downtown Detroit BIZ investment in the Ambassador program is leveraged to provide the service in other neighborhoods and to events on a fee-for-service basis. Partners include the Detroit Riverfront Conservancy, Midtown Detroit Inc., Jefferson East Inc., Live6 Alliance and more.

 

News & Insights

Featured Ambassador Spotlight

Read how the BIZ Ambassadors have positively impacted the perception of Detroit.
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Tina Bowden, BIZ Ambassador Supervisor

May 19, 2023

Tina Bowden, BIZ Ambassador Supervisor

BIZ Ambassadors

Tina Bowden joined the BIZ Ambassador Team as a dispatcher back in 2015. It was a chance to do something unique while giving back to her community. Hear from Tina . . .

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People Just Want to be Heard, Kindness Goes a Long Way

February 28, 2023

People Just Want to be Heard, Kindness Goes a Long Way

BIZ Ambassadors

Meet Christine Szabo, BIZ Outreach Specialist with the Downtown Detroit BIZ Ambassador Team. Listen to how she connects with the unhoused community in the Downtown and what keeps her motivated.

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Meet Cabbon Winston, Downtown Detroit BIZ Ambassador

December 20, 2022

Meet Cabbon Winston, Downtown Detroit BIZ Ambassador

BIZ Ambassadors

Cabbon Winston was born and raised in Detroit and counts it a privilege to keep his city welcoming to everyone. Mr. Winston’s role at the Downtown Detroit BIZ has evolved . . .

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The Team Behind Keeping Our Downtown Clean

September 29, 2022

The Team Behind Keeping Our Downtown Clean

BIZ Ambassadors

By Anjana Schroeder, Director of Marketing Jerome Robertson and Delvon Carter share a special bond. Their teammates have a nick name for them — “Dream Team” — and the work . . .

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Anything is Possible: Calvin Hasberry – BIZ Ambassador of the Year (2021)

May 30, 2022

Anything is Possible: Calvin Hasberry – BIZ Ambassador of the Year (2021)

BIZ Ambassadors

By Anjana Schroeder, Director of Marketing and Communications, BIZ As a lifelong Detroiter, Calvin Hasberry is dedicated to his city. He was inspired by a fellow Ambassador to make a . . .

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I’m Making a Difference: Patricia McCullough

February 14, 2022

I’m Making a Difference: Patricia McCullough

BIZ Ambassadors

By Anjana Schroeder, Senior Manager, Marketing Communications Patricia McCullough is retired but wanted to use all of her energy to do good and give back to her community. So, she . . .

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Experience Downtown
Detroit Parks

Each season, the Downtown Detroit Parks come alive with a number of unique features — including beautiful landscaping, flowing fountains, historical monuments, flourishing gardens, winter activations, comfortable seating, innovative dining options, and activities that appeal to every age and background.

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