The Downtown Ambassador Program

A program of Downtown Detroit Business Improvement Zone (BIZ), Ambassadors are easily recognized by their distinctive yellow jackets and are trained to offer hospitality assistance to residents and visitors. Ask them for help or tips on how to make the most of your experience throughout Downtown Detroit and the Downtown Detroit Parks.

About Downtown Ambassadors

Ambassadors are proactive and friendly individuals that clean and serve as information resources for Downtown businesses, residents, and visitors. Stationed throughout Downtown Detroit, the Ambassadors have been trained to provide assistance with directions, restaurant recommendations, and tourist attractions. Additionally, Ambassadors are linked to a communications network shared by the Detroit Police Department and private security officers to help encourage and maintain a safe Downtown. Their positive presence and connectivity contribute to an enjoyable Detroit experience.

Downtown Ambassadors Impact

Downtown Detroit BIZ Ambassadors are the heartbeat of the BIZ and are essential to the overall mission of the BIZ. Established in 2006, the BIZ Ambassador program transformed the appearance and experience in Downtown Detroit. The Ambassadors bring a friendly personality, expert knowledge of the city, and passion to keep their city clean and inviting to the streets of Downtown, every day, even throughout the pandemic. Their presence brings a service like no other in Detroit.

The Downtown Detroit BIZ investment in the Ambassador program is leveraged to provide the service in other neighborhoods and to events on a fee-for-service basis. Partners include the Detroit Riverfront Conservancy, Midtown Detroit Inc., Jefferson East Inc., Live6 Alliance and more.

 

News & Insights

Featured Ambassador Spotlight

Read how the BIZ Ambassadors have positively impacted the perception of Detroit.

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I’m Making a Difference: Patricia McCullough

February 14, 2022

I’m Making a Difference: Patricia McCullough

By Anjana Schroeder, Senior Manager, Marketing Communications Patricia McCullough is retired but wanted to use all of her energy to do good and give back to her community. So, she . . .

What We Do Helps The Community: Larry Patman

November 16, 2021

What We Do Helps The Community: Larry Patman

By Anjana Schroeder, Senior Manager, Marketing Communications Larry has been working for the BIZ for a decade. He has had five different jobs in those ten years and is now the . . .

I just kept praying and didn’t stop. – Calvin Hasberry

July 22, 2021

Calvin Hasberry

I just kept praying and didn’t stop. – Calvin Hasberry

By Anjana Schroeder, Senior Manager, Marketing Communications Why did you become an Ambassador? I became an Ambassador two years ago because I like serving people. I like doing things for people. I . . .

It’s Rooted In Me To Be Kind And Helpful – Richard Miller

April 23, 2021

Richard Miller

It’s Rooted In Me To Be Kind And Helpful – Richard Miller

By Anjana Schroeder, Senior Manager, Marketing Communications Why did you become an Ambassador? I’ve been in the cleaning business for a long and I’m used to it and don’t mind cleaning. I’m not a . . .

They Call Me The General: Jimmie Howard

February 22, 2021

They Call Me The General: Jimmie Howard

By Gina Cavaliere, Chief Community Impact Officer and BIZ Director Interview with Jimmie Howard, 2020 BIZ Ambassador of the Year February 10, 2021 Interviewer: Gina Cavaliere How did you become an . . .

Featured Ambassador: Dominique Williams

November 27, 2020

Featured Ambassador: Dominique Williams

Meet the Ambassador of the Quarter – Dominque Williams. As we transition into the holiday season and the spirit of giving, our featured Ambassador could not be more appropriate. Dominique, . . .

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Experience Downtown
Detroit Parks

Each season, the Downtown Detroit Parks come alive with a number of unique features — including beautiful landscaping, flowing fountains, historical monuments, flourishing gardens, winter activations, comfortable seating, innovative dining options, and activities that appeal to every age and background.

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